Privacy Policy

Last updated: 11 June 2026

1. Introduction

NDX Education ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at ndxi.io and use our services. We operate in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable Free Zone regulations.

NDX Computer Systems Trading — FZCO is registered at DSO — IFZA, Dubai Silicon Oasis, United Arab Emirates.

2. Data Controller

The data controller responsible for your personal data is:

NDX Computer Systems Trading — FZCO
DSO — IFZA, IFZA Properties
Dubai Silicon Oasis, United Arab Emirates
Email: contact@ndx.education

3. Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Organisation details (school name, institution, role)
  • Information submitted through contact forms or enquiries
  • Communications and correspondence with us

We also automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website or search terms

4. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To process and manage our educational services and platform access
  • To send administrative information and service updates
  • To improve our website, products, and services
  • To comply with legal obligations and regulatory requirements
  • To protect our rights, privacy, safety, or property

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds under UAE PDPL:

  • Your consent, where you have provided explicit consent
  • Performance of a contract to which you are a party
  • Compliance with a legal obligation under UAE law
  • Protection of vital interests
  • Legitimate interests pursued by us or a third party

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our business and website
  • Professional advisers including legal and accounting professionals
  • Regulatory authorities when required by UAE law
  • Business partners with your explicit consent

All third-party service providers are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.

7. International Data Transfers

As a company operating in the UAE, your data is primarily stored and processed within the United Arab Emirates. Where we transfer personal data outside the UAE, we ensure appropriate safeguards are in place in accordance with the PDPL requirements, including adequate protection measures and contractual protections.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

10. Your Rights

Under the UAE PDPL, you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us at contact@ndx.education. We will respond to your request within the timeframe required by applicable law.

11. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.

12. Children's Privacy

Our services are directed to educational institutions and educators. We do not knowingly collect personal data from children under 18 without appropriate parental or guardian consent. If you believe we have inadvertently collected data from a child without proper consent, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NDX Education
Email: contact@ndx.education
Address: DSO — IFZA, Dubai Silicon Oasis, United Arab Emirates